Terms of service

Last updated November 10, 2026

These terms govern your use of Alessia Monitor, a competitor monitoring service operated by Solo Media Group (“we”, “us”). By creating an account or using the service you agree to them. If you use Alessia Monitor for a company, you accept them on its behalf.

1. The service

Alessia Monitor visits the public websites of the online stores you choose to track (“rivals”), records publicly visible information such as products, prices, stock, promotions, pages and public reviews, and tells you when it changes. Alerts, summaries and recommendations are generated automatically, partly with artificial intelligence, and may contain mistakes. They are information to help you decide, not professional, legal or financial advice.

2. Your account

You must give accurate information, keep your password safe and tell us about any unauthorised use. Account owners and admins are responsible for the people they invite. You must be at least 18 years old to use the service.

3. Acceptable use

You agree not to:

• track websites you are not allowed to analyse, or use the service to break any law or another party's rights;
• try to access data of other accounts, overload the service or the tracked websites, or get around plan limits;
• resell the service or its data as a competing product without our written permission.

We may limit, pause or stop tracking a website, or suspend an account, when it is needed to protect the service, other customers or the tracked websites.

4. Plans, trials and payment

The Free plan tracks up to 2 rivals at no cost. Paid plans are billed in advance, monthly or yearly, through Stripe, and renew automatically until you cancel. Trials last 14 days, need no card and go back to Free when they end unless you choose a plan. You can cancel or change plans at any time from Plan & billing; cancellation takes effect at the end of the paid period. Except where the law says otherwise, payments are not refundable. Prices may change with at least 30 days' notice.

5. Data and content

You keep the rights to what you add (such as your logo and the list of rivals). The information about rivals comes from their public websites; we do not guarantee that it is complete, accurate or always available, since websites change, block automated visits or go offline. Our privacy policy explains how we handle personal data.

6. Availability and changes

We work to keep Alessia Monitor running, but it is provided “as is” and may be interrupted for maintenance or reasons outside our control. We may improve or change features; if a change significantly reduces a paid plan, we will tell you in advance.

7. Liability

To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or decisions made based on the service, and our total liability is limited to the amount you paid us in the 12 months before the claim.

8. Ending

You can stop using Alessia Monitor and ask us to delete your account at any time. We may end these terms if you seriously breach them. Sections that by their nature should survive (such as liability) continue after the end.

9. Changes to these terms

We may update these terms. If the changes are significant we will tell you by email or in the app before they apply.

10. Contact

Questions about these terms: solomediagroup.com.